Privacy Policy

Who we are

Half Systems Half People Ltd ("Half Systems", "we", "us", "our") is a company registered in England & Wales (company number 13132532) with its registered office at 17 Queens Lane, Newcastle Upon Tyne, England, NE1 1RN.

We are the data controller for personal data processed through this website and our services. You can contact us at info@half.systems.

What data we collect

We collect and process the following personal data:

• Contact information — when you email us, we receive your email address, name, and any information you include in your message.
• Account data — if you sign up for one of our services (such as AutoTLS or ifnot200), we collect the information needed to create and manage your account, such as your name and email address.
• Service data — data generated through your use of our services, such as domain names, certificate records, or monitored endpoints.

This website does not currently use cookies or third-party analytics. If that changes, we will update this policy and obtain your consent where required.

How we use your data

We use your personal data to:

• Respond to your enquiries and provide the services you have requested.
• Create and manage your account on our platforms.
• Operate and improve our services.
• Comply with our legal obligations.

Legal basis for processing

We process your personal data on the following legal bases under UK GDPR:

• Contract — processing necessary to provide our services to you (Article 6(1)(b)).
• Legitimate interests — processing necessary for our legitimate business interests, such as responding to enquiries and improving our services, where those interests are not overridden by your rights (Article 6(1)(f)).
• Legal obligation — processing necessary to comply with a legal obligation (Article 6(1)(c)).

Data sharing

We do not sell your personal data. We may share your data with:

• Infrastructure providers who host our services (for example, cloud hosting providers), acting as data processors on our behalf.
• Professional advisers (such as accountants or lawyers) where necessary.
• Law enforcement or regulatory bodies, where we are legally required to do so.

Data retention

We retain your personal data only for as long as necessary for the purposes set out in this policy. When you close your account or ask us to delete your data, we will do so promptly, unless we are required by law to retain it for longer.

Your rights

Under UK GDPR, you have the right to:

• Access your personal data.
• Rectify inaccurate or incomplete data.
• Erase your personal data ("right to be forgotten").
• Restrict processing of your data.
• Object to processing based on legitimate interests.
• Data portability — receive your data in a structured, commonly used format.

To exercise any of these rights, contact us at info@half.systems.

Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

• Website: ico.org.uk
• Telephone: 0303 123 1113

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.